Privacy Policy

Introduction

Skillwire (skillwire.ai) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

This policy applies to all visitors and customers of the Skillwire website.

Data Controller

The data controller for the purposes of GDPR is Alessandro Di Grazia. For any privacy-related inquiries, you can reach us at hello@skillwire.ai.

Data We Collect

Purchase information: When you buy a skill, your email address and payment details are collected and processed by Lemon Squeezy (our Merchant of Record). Skillwire does not directly collect or store payment card information.

Analytics data: We use Vercel Analytics to collect anonymized usage data such as page views and general traffic patterns. This data does not identify individual users.

We do not use tracking cookies. We do not collect personal data beyond what is necessary for order fulfillment and basic website analytics.

How We Use Your Data

Order fulfillment: Your email address is used to deliver download links and license keys after purchase.

Customer support: If you contact us, we use your information to respond to your inquiries and resolve issues.

Product improvement: Anonymized analytics data helps us understand how visitors use our website so we can improve the experience.

Third-Party Services

Lemon Squeezy (payments): Processes all transactions, collects payment and billing information, and handles VAT compliance. See Lemon Squeezy's privacy policy for details.

Vercel (hosting): Hosts the Skillwire website and provides anonymized analytics. See Vercel's privacy policy for details.

Cloudflare (DNS and security): Provides DNS resolution and DDoS protection. See Cloudflare's privacy policy for details.

Your Rights Under GDPR

As an EU/EEA resident, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your personal data.
• Right to data portability: You can request your data in a structured, commonly used format.
• Right to restriction: You can ask us to limit the processing of your data.
• Right to object: You can object to the processing of your data for specific purposes.

To exercise any of these rights, contact us at hello@skillwire.ai. We will respond within 30 days.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including order fulfillment and legal obligations.

You may request deletion of your personal data at any time by contacting us at hello@skillwire.ai.

Contact

For any questions or concerns about this Privacy Policy, contact us at hello@skillwire.ai.